Refund Policy

Last Updated: October 30, 2026

1. Nothing to buy

CraftCorps doesn't sell anything. There is no paid shop on craftcorps.net or in the game.

2. Past Pearl purchases

The Pearl shop has closed. A purchase made while it was open stays covered by the refund policy that applied when you bought it. To ask about a past purchase, for example a duplicate charge or Pearls you never received, email [email protected] with the subject "Refund Request". Include your username, the purchase date, the amount, and your Stripe receipt if you have it.

3. Free rewards

Season reward prizes, event rewards, vote tokens and cosmetics are free. They have no cash value and can't be refunded or exchanged for money.

4. Your rights

This policy doesn't limit your rights under consumer protection law, including EU law. Where the law gives you more, the law applies.

5. Contact